Avenrixme LLC (hereinafter referred to as “we,” “the Company,” or “the Website”) respects and values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit, browse, or use this Website and purchase our services.
- Information We Collect
We may collect the following information when you use this Website, place an order, or contact us:
Name, email address, phone number, and billing information;
Service orders, transaction records, and related order details;
Video footage, text descriptions, branding materials, or other production requirements you voluntarily submit;
IP address, browser type, device information, and website access logs;
Information provided during communications with our customer service team.
We will not request personal information that is unrelated to the purchase or use of our services.
- How We Use Information
We may use the collected information to:
Process and manage your orders and video editing services;
Complete video production and delivery according to your requirements;
Process payments, refunds, and related transactions;
Respond to your inquiries, after-sales requests, and customer service issues;
Improve website functionality, service quality, and user experience;
Prevent fraud, unauthorized activities, or other security risks;
Comply with applicable laws, regulations, and legal processes.
- Payment Information
When you purchase services through this Website, payments may be processed by third-party payment service providers. We generally do not directly store full credit or debit card details. Your payment information is processed in accordance with the privacy policies and security standards of the relevant payment service providers.
- Videos and Customer-Submitted Content
If you submit video footage, images, audio, text, or other files to us, we use such content only to the extent necessary to provide and complete the relevant services. Without your authorization, we will not use your private project materials for public display, commercial promotion, or other purposes unrelated to the order, unless required by law.
- Information Sharing
We do not sell or rent your personal information. To fulfill orders and provide website services, we may share limited information with trusted third-party service providers when necessary—such as payment processors, website hosting providers, technical service providers, customer support providers, and necessary business partners.
These third parties may use your information only to the extent necessary to provide the relevant services and are required to take reasonable measures to protect your personal information. 6. Cookies and Similar Technologies
This website may use cookies and similar technologies to help us remember user preferences, analyze website traffic, improve website performance, and provide a better user experience. You can manage or disable cookies through your browser settings, though doing so may affect certain website functions.
- Data Security
We implement reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, use, modification, or disclosure. However, as no method of internet transmission or electronic storage is absolutely secure, we cannot guarantee that information will be entirely free from security risks in all circumstances.
- Data Retention
We retain personal information for the period necessary to fulfill the purposes described in this Privacy Policy and to comply with applicable legal, tax, accounting, and business record-keeping requirements. When information is no longer required for legitimate business or legal purposes, we will delete or anonymize it in accordance with applicable regulations.
- Privacy Rights for U.S. Consumers
Under applicable U.S. state privacy laws, certain consumers may have rights such as the right to access, delete, correct, or limit the use of certain personal information, or to opt out of specific data processing activities. Specific rights may vary depending on your state of residence and applicable law.
We may need to verify your identity to ensure that the request originates from the individual to whom the information belongs, and we will process your request in accordance with applicable law.
- Children’s Privacy
This website and its related services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected personal information from a child, we will take reasonable steps to delete such information in accordance with applicable law.
- Third-Party Websites
This website may contain links to third-party websites or services. These third-party websites have their own independent privacy policies and data processing practices. We are not responsible for the privacy practices or content of third-party websites; we recommend that you review their privacy policies before using them.
- Updates to the Privacy Policy
We may update this Privacy Policy to reflect changes in our business operations, legal and regulatory requirements, or website functionality. Updated policies will be posted on this page, with the date of the latest update indicated at the top. We encourage you to check this page periodically to stay informed about any changes to our privacy practices.
We will make every effort to address your privacy-related inquiries and requests in a timely manner.